COLLECTION AND USE OF PERSONAL INFORMATION
Information you provide: We can collect your private information such as your name, your contact information and your electronic address when you communicate with us to obtain more information about groupe ovo, when you make a request through our website or when you willingly subscribe to a specific service. We will use this information only to communicate with you in order to answer your questions and requests or to give you information or services you have requested.
Technical information: When you visit our website, we can collect by electronic means private information that cannot by itself identify a specific person. This information (sometimes referred to as “non-personal information”) can include your computer’s IP address, as well as the browser used to visit our site. This technical data is grouped together and used to measure and improve the efficiency of our website. We never try to combine this technical data with the personal information that we collect on our website.
PRIVATE INFORMATION SHARING
Unless having your express consent, we shall not sell, rent, give or exchange your personal information to a third party, except to the internal service providers with whom we work to facilitate or outsource one or many aspects of the operation of our website. These internal service providers are subject to confidentiality agreements and to legal restrictions prohibiting their use of the information we provide them for any purpose other than to facilitate the specific outsourced related operation, unless you have explicitly requested or given them your prior authorization for any other use. We consider any information you provide as confidential.
From time to time, we may be required to provide personal information as response to a court order, subpoena, a valid administrative investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activity that we in good faith believe to be illegal. We can divulge certain personal information if we believe that doing so is reasonably necessary to protect our rights, our property and our security, as well as those of others.
SECURITY OF PERSONAL INFORMATION
We will use reasonable safety measures to protect your personal information from unauthorized access. Please be careful when sending personal information by email to groupe ovo. Generally, the email is not a safe way to transmit information. Therefore, we cannot guarantee that this information will not be lost or used in a fraudulent way and we encourage the use of email encryption to communicate with us.
APPLICABLE LAWS AND COMPETENT AUTHORITIES
CONTACT FOR QUESTIONS OR COMMENTS
Unless restricted by law, we will take all reasonable measures to functionally delete your personal information from our databases upon request, although we may keep a copy for archiving purposes for as long as we judge necessary. We will respond to your request to access, update or delete your information within a delay of thirty (30) business days. In order to be able to provide you any information, correct any inaccuracy or delete any information, we may therefore ask you to verify your identity and to provide other details (in a secure manner) to help us respond to your request.